Questions to Ask Before Hiring an HVAC Company
Choosing the right HVAC company isn’t just about price — it’s about trust, safety, and long-term reliability. Before you sign a contract, ask these important questions to make sure you’re working with a qualified, professional team.
1. How Long Has the Company Been in Business?
In the HVAC industry, credibility matters.
Some companies change names or phone numbers to hide past issues. A well-established company with a proven track record is more likely to stand behind its work and support you long after the job is done.
2. Are They TSSA-Registered?
This is your first layer of protection.
TSSA-registered companies follow safer, stricter, and fully accountable standards — helping ensure installations and repairs are done correctly and legally.
3. How Long Have They Actually Been Operating?
Experience brings reliability.
Established HVAC companies don’t disappear when you need warranty service or repairs. They have systems, processes, and trained people ready to support you long-term.
4. Are They WSIB-Covered and Fully Insured?
Proper insurance protects everyone involved:
- Your home
- Your finances
- The technicians working on-site
If an accident occurs and the contractor isn’t covered, you could be held responsible.
5. Do They Use In-House Installers?
Who installs your system matters just as much as the equipment you buy.
- In-house employees deliver consistent quality and care.
- Subcontractors may rush work or deliver inconsistent results.
A reputable company takes responsibility for the entire installation process.
6. Do They Have Real Reviews and an Active Online Presence?
Today, transparency is everything.
Authentic reviews and strong ratings help identify trustworthy companies. If a company has very few reviews, poor feedback, or is hard to find online — proceed with caution.
7. Will They Stand Behind the Products They Install?
A professional HVAC company doesn’t disappear once the installation is done.
They build long-term relationships by offering support, maintenance, and assistance with warranty claims — ensuring you always have help when you need it.
8. What Does the Warranty Actually Cover?
Not all warranties are the same.
Comprehensive coverage should include both parts and labour, giving you peace of mind and protecting your investment against unexpected repair costs.
Understanding coverage details upfront prevents surprises later.
9. Why Do Installation Prices Vary Between Companies?
Cheaper isn’t always better.
Price differences usually reflect variations in:
- Installation quality
- Attention to detail
- Adherence to manufacturer guidelines and building codes
A properly installed system runs better, lasts longer, and saves money over time.
10. Who Handles Product Registration?
Professional HVAC companies register your equipment with the manufacturer for you.
This ensures your warranty is activated correctly and avoids the risk of losing coverage due to missed paperwork or deadlines.
Why Choose GLORS for Your HVAC Needs?
Choosing the right HVAC company is an important decision — and at GLORS Heating & Air Conditioning, we take that responsibility seriously.
We don’t just talk about quality — we meet every key standard homeowners should look for in an HVAC provider.
Here’s what sets us apart:
✔ TSSA Registered – Certified to meet the industry’s highest safety and performance standards.
✔ Fully Insured and WSIB Covered – Your home, family, and our technicians are fully protected.
✔ Experienced In-House Technicians – No random subcontractors. Our trained professionals ensure consistent workmanship and care.
✔ Strong Online Reputation – Trusted by homeowners and supported by genuine positive reviews.
✔ Complete Product Support and Warranties – From installation to maintenance and warranty assistance, we’ve got you covered.
✔ Seamless Installation Experience – Professional service from consultation through final system startup.
At GLORS, we are not simply HVAC installers — we are your long-term partner in comfort, reliability, and energy efficiency.
For more information, call us at 647-883-4051 — we’re here to help.
